* Below details are subject to change
09:00 Registration
09:30-09:35 Welcoming Remarks
  • Highlights of 2021/22 HKIHRM Training and Development Needs Survey
  • Panel Discussion: Unleashing the New Era of Learning

Raphael Lok

Training Manager
Canon Hongkong Company Limited

Raphael Lok has spent the bulk of his career in learning, performance, family education, and lifespan development. Apart from his work as a Training Manager in Canon Hong Kong, Raphael pursues his goal of giving back to the HR profession as a voluntary subject matter expert for a credentialing organisation based in the US. His vision is to demonstrate the integration of people development and staff wellbeing with return on investment to all the organisations he has served.

Chester Tsang

Executive Council Member,
Co-chairperson of the L&D Committee

Joyce Fong

Manager, Talent Development
Mattel, Inc.

Joyce Fong is an experienced talent management and development professional with over 10 years of experience across multiple industries. She currently supports talent and performance management, learning and development functions for Mattel APAC.

Fong holds a master’s degree in Human Resources Management from the Hong Kong Polytechnic University. She is a certified practitioner of Korn Ferry ESCI Accreditation, Hogan Assessment, MBTI, and DiSC.

Eliza Ng

Chief People & Culture Officer
Hong Kong Productivity Council

Eliza Ng is currently the Chief People and Culture Officer at Hong Kong Productivity Council. She holds a master’s degree in Human Resources Development and Training with over 28 years all-round HR experience as Senior HR Executive in US Fortune 500 listed company, investment banking, and Hong Kong listed IT company.

Ng has also served as a member of the Hong Kong Management Association’s (HKMA) People Development Management Committee since 2011; a Board of Examiner of HKMA Award for Excellence in Training and Development since 2012; Executive Committee of the Chamber’s Women Executives Club of The Hong Kong General Chamber of Commerce (HKGCC) since 2014; Manpower Committee of the HKGCC since 2017; Examination Moderator (honorary) for the Certification & Diploma Programmes in HR Management courses of the Hong Kong Baptist University (HKBU) since 2018.

In appreciation of her outstanding vision and leadership, she garnered the “The Most Popular Business Leaders of the month” from Asia CEO Community in September 2020 and “Best of the Best HR STAR of the Year 2020” granted by a Hong Kong media company in October 2020.

10:35-10:40 Break
10:40-11:20 Utilising Technology for Talent Development

There were numerous challenges throughout the last two years under COVID-19. On the positive side, the pandemic has actually helped expedite changes and allowed companies to emerge tougher, more resilient and future-ready. Applying technology to make learning more accessible is key. Driving cultural change to embrace agile learning and promote growth mindset requires tireless effort. How can technology be best applied in talent development?

Key Takeaways:
  • Our agile cycle - learn fast, act fast, adjust fast
  • Tips to push new ideas and technology and speed up execution
  • The power of data in talent development

Carmen Chan

Head of Learning & Wellness
Gammon Construction Limited

Leading Learning & Development and Wellness & Engagement at Gammon, Carmen Chan was involved in various change initiatives in the last two years under the pandemic. Through technology and innovation, Chan and her team promote an agile learning culture which makes learning more accessible to everyone.

Chan’s mission is to build positive and growth mindsets towards learning and development, through engaging people via different learning opportunities, connecting everyone with innovation and digitalisation, and adding fun and caring elements to the workplace.

Combining expertise in marketing, employee engagement and HR with strong passion in technology and innovation, she strives to execute change and lead HR from a different perspective. Chan is also passionate about unleashing people’s potential to drive business results, promoting employee wellness and diversity and inclusion in the workplace.

11:20-11:25 Break
11:25-12:05 Beyond Classroom.Learning Never Stops@HKJC

In support of employees’ professional development and career advancement, the Hong Kong Jockey Club (HKJC) provides a wide range of training programmes as well as digital learning resources. A considerable effort has been made to ensure that development opportunities remain available throughout the COVID-19 pandemic. Many training programmes moved online while the digitalisation of resources was accelerated. Access to training programmes was made easier with the addition of a new in-house designed digital learning tool, the Learning ePassport, which enables employees to access learning programmes at their own pace and convenience and create learning journals to keep track of their progress.

Key Takeaways:
  • Learning and development pathways
  • The shift from in-person training to virtual delivery
  • The power of digital learning tools

Charmaine Lee

Executive Manager, Learning & Development
The Hong Kong Jockey Club

Charmaine Lee has over 20 years of experience in learning and talent development. Currently she manages The Hong Kong Jockey College which plays a pivotal role in building leadership and diverse capabilities for the Club’s employees. She has formulated a learning and development strategy and implemented a systematic curriculum for leadership development, professional skills development, and accelerated integration for senior leaders and management trainee training.

Prior to joining The Hong Kong Jockey Club, she held leadership roles in learning and development with multi-national corporations in the Asia Pacific region. Throughout her career, she has been actively driving employee development programmes that accelerate learning effectiveness and enhance leadership capabilities. Lee is a member of the IHRM Learning and Development Committee and a member of the Cross-Industry Training Advisory Committee for HRM sector under the Hong Kong Qualifications Framework.

Lee holds a master’s degree in Training & Development from the University of Leicester.

12:05-12:10 Break
12:10-12:50 The Journey from "Pushy" Learning to Self-Learning (Fire-side chat)
「被」 學習與自主學習之間

At Informa, not only does our Learning Academy provide training, we also act as facilitators and curators of opportunities. Our presence empowers one to exceed their limitations and excel in the organisation. This session will share the Informa journey of how we generate real “Lead” and leverage digitalisation to engage “Audiences” in their learning process. How do we curate opportunities for individual growth that bring actual business returns? Most importantly, how do we instill a peer learning and support culture?.

Key Take-Aways:
  • How to generate accurate “Leads” for your organisation?
  • How to engage with our audiences in the new digital era?
  • How to establish a peer learning & support culture

Joyce Ho

Director, HR Operations, Compensations & Benefits
Informa Markets

Joyce Ho is currently the HR Director, C&B & HR Operations of Informa Markets, the world's most prominent B2B trade exhibitions organiser. Before her current role in C&B, Ho was the HRBP & Talent Development lead of Informa Markets in Asia. She started the company's first Asia Learning Academy (ALA) in 2018 and applied a blended learning approach to offer learning programmes to colleagues across 12 locations in Asia. Ho has over 15 years of experience in sizable MNCs and listed corporations, including Hang Seng Bank and McDonald's HK. She has a breath of expertise in leading organisations into transformation, talent acquisitions and employer branding projects.

12:50-14:10 Lunch
14:10-14:30 Yoga Express : Sit, Stretch, Strengthen
瑜伽快線 : 安坐、舒展、強化

Practising yoga is not limited to the confines of a studio or a yoga mat! In this yoga express session, we will use a chair as an auxiliary tool to assist our body to stretch and move.

Key Takeaways:
  • Learn basic techniques of chair yoga which require no special equipment or change of clothes
  • Practise a set of yoga asana to help with posture and relieve tension in the neck, shoulders, and back
  • Obtain relaxation and improve the body’s flexibility and elasticity

Vivien Hui

Managing Director
Essentia Corporate Development Limited

Vivien Hui is a highly regarded facilitator working extensively with a variety of organisations including Fortune 500 companies, local and global enterprises, higher educational institutions, and public bodies. After more than 15 years of successful corporate career in the field of L&D and sales & consulting, Hui founded Essentia, a learning experience consultancy firm and had delivered workshops, coached, and inspired thousands of learners. With a combination of personal and business experience, her approach is authentic and energetic, and she loves to engage with learners and help individuals and teams create energy and recognise their own power.

Through yoga and mindfulness practice, Hui believes that one can cultivate more awareness and compassion within themselves, which also brings clarity and peace. She had completed the-200 hour yoga teacher training and pranayama teacher training.

Hui is an active learner, she is the 1st Master TetraMap® Facilitator in the Greater China Region, a Certified MasterCoach Facilitator, a Certified Facilitator in LEGO® Serious Play® method & material, and a Reiss Motivation Profile® Master. She obtained her EMBA from the University of Hull and her BBA from The University of Hong Kong.

14:30-15:10 Corporate Culture: The Key to Enterprise-Wide Success in Building Talent Development Capability
企業文化: 建立企業人才發展能力的成功關鍵

To build a sustainable, motivated and professional workforce in support of rapid business expansion is a challenge for many companies. The success of an organisation depends on an effective talent development strategy as it brings in the necessary skills and suitable expertise to enhance its overall productivity and performance. This session will share how Lee Kum Kee leverages corporate culture as a strategic talent magnet to drive people development, employee engagement, and employer branding.

Key Takeaways:
  • How talent development capability is shaped by corporate culture
  • What is the secret recipe to building an “Excellence-In-Practice” on-boarding programme
  • How to create a unique employee experience in people development

Derek Wu

Executive Vice President – Global Human Resources
Lee Kum Kee International Holdings Limited

Derek Wu is the Global Head of Human Resources and a member of the Global Leadership Team of Lee Kum Kee Sauce Group. He leads the overall human resources strategies and drives HR management excellence in support of the Group’s global expansion, as well as strategies in corporate culture, organisational and people development.

In recent years, the Group has garnered the ATD (Association for Talent Development) Best Award and Excellence in Practice Awards, the Best Companies to Work For in Asia in Mainland China, Hong Kong China and Malaysia, and has received numerous awards in HR strategies, Best HR team, talent development, employee engagement, crisis management, corporate culture, and candidate experience, etc.

Wu was named HR Head of the Year by Human Resources magazine and APAC CHRO of the Year by HRO Today magazine. Wu has extensive regional HR experience in FMCG, supply chain, and banking industries. He is a council member and a human resources committee member of Fu Hong Society, and also a member of the people management committee of Hong Kong Management Association.

15:10-15:15 Break
15:15-15:55 The Skills Crisis – Where Opportunities Lie (Fire-side chat)
技能危機 轉危為機

Why do skills matter? Amid 2022’s storm of urgent priorities, building a skill-first organisation is critical to staying relevant and competitive. Yet only 10% of HR and business executives say their organisations have a skills database with profiles for all employees.

Organisations that shift to skills-based planning turn the skills crisis into opportunities. They catalyse learning culture and capitalise on emerging trends — especially the convergence of learning, talent acquisition, talent development, and the red-hot rise of internal mobility.
​​ Key Takeaways:
  • What does LinkedIn data tell us about the skills crisis?
  • Turning skills gap into your opportunities
  • Measuring the ROI of skills

Pearl Yung

Regional Lead, Learning & Engagement Solutions

Pearl Yung is the lead for LinkedIn's Greater China Learning and Engagement solutions for corporates and enterprises. Yung carries a decade's worth of experience in talent strategy, employee experience & engagement, learning & development, and performance management. She has worked with organisations from all sectors and sizes, including MNCs and tech start-ups across Asia Pacific and the Middle East. Prior to LinkedIn, Yung led the employee experience consulting solutions in Mercer Hong Kong, where she worked with c-suite and senior executives from leading organisations to attract, retain, and motivate talents.

15:55-16:00 Break
16:00-16:40 PLAY to Connect

​The power of play has never been so relevant in the new hybrid model of work. As a purpose-driven toy company, Mattel has put "play” and “wellness" as two core elements in their overall people strategy, which is exemplified in their learning & development programmes and employee engagement initiatives. Their objective is to empower a culture of growth, optimism, and wellbeing, where every employee can grow their capability, instill a growth mindset, and realise their full potential – both at work and at home, today and in the future.
Key Takeaways:
  • Reimagine learning and talent development in the new world of work
  • The power of play – keeping employees engaged and connected
  • Instilling the growth mindset through play

Tina Ko

Senior HR Director, APAC

Tina Ko is Senior HR Director of APAC at Mattel leading the people strategy across Asia Pacific to empower a culture of growth, optimism and wellbeing. She oversees organisational development, digital acceleration, cultural transformation and employee experience. In this role, Ko fuels Mattel’s growth in Asia Pacific by fostering a growth mindset culture while building a wellness-centered workplace.

Prior to joining Mattel, Ko was APAC HR Director at Wolverine Worldwide where she provided strategic and operational leadership of Wolverine’s regional HR team in Asia. Before that, she also held senior HR leadership roles at various MNCs including TOMS, Adidas, Wyeth, New Balance and Microsoft which required her to deal with business growth, consolidation, acquisition and regional human resources issues.

Ko is passionate in building a purpose-driven workplace and advocating DE&I. She has been a mentor since 2018 contributing her time to inspire the young generation to reach their full potential. She holds a Bachelor in Psychology degree at the Western New England University and a Master’s degree in Social Psychology at the University of Toledo.

16:40 End of Webinar